Petir126 Privacy Policy – Your Personal Data Protection

1 Introduction and Our Commitment

Petir126 ("we", "Platform") cares about the privacy of every individual who uses our services. We understand that personal information is something highly valuable and sensitive, and we are committed to handling it with full responsibility, transparency, and integrity.

This Privacy Policy is drafted in accordance with the provisions of Malaysia's Personal Data Protection Act 2010 (PDPA), which is the primary legislation governing the processing of personal data in commercial activities in Malaysia. We also adhere to international industry best practices in the handling of personal data.

We understand that your trust in petir126 depends not only on the quality of our games and the security of financial transactions, but also on how we handle your personal data. We therefore commit to always acting with transparency and giving you meaningful control over your own data.

2 Types of Personal Data We Collect

Petir126 collects several categories of personal data depending on the nature of your interactions with our platform. We only collect data that is genuinely necessary for the stated purposes.

2.1 Registration and Identity Data

• Full name as shown on your identity card or passport
• Date of birth and gender
• Email address and mobile phone number
• Residential address
• Identity card number (MyKad) or passport number

2.2 KYC Data (Identity Verification)

• Copy of identification documents (MyKad front and back, or passport)
• Proof of address (utility bill, bank statement)
• Bank account or e-wallet details for payment verification purposes

2.3 Transaction and Financial Data

• Record of all deposits and withdrawals
• Payment methods used (DuitNow, FPX, e-wallet, bank card)
• Game history and betting records
• Account balance and fund movements

2.4 Technical and Usage Data

• IP address and device location (country/city)
• Device type, operating system, and web browser used
• Timestamp and date of access to the platform
• Pages visited and time spent on the platform
• Cookie data and similar tracking technologies

3 How We Use Your Personal Data

Every piece of information we collect is used for a clear and lawful purpose. petir126 will not use your data for purposes beyond the scope stated here without first obtaining your consent.

• Account management: Creating and maintaining your account, including the registration process, login, and KYC identity verification.
• Transaction processing: Managing deposits, withdrawals, and all financial transactions in your petir126 account securely and accurately.
• Service delivery: Providing access to all games and platform features, including personalizing your experience based on your preferences.
• Security and fraud prevention: Monitoring account activity to detect and prevent unauthorized access, fraud, money laundering, and other illegal activities.
• Legal compliance: Fulfilling the legal and regulatory obligations imposed on us, including reporting requirements to the relevant authorities.
• Service communications: Sending important notifications about your account, policy changes, or necessary security information.
• Platform improvement: Analyzing aggregated usage patterns to improve platform performance, usability, and new features.
• Customer support: Resolving inquiries, complaints, and technical issues reported to our support team.

4 Data Sharing with Third Parties

Petir126 does not sell, rent, or trade your personal data to any third party for their marketing purposes. We only share data in specific and limited situations as follows:

4.1 Trusted Service Providers

We work with trusted third-party service providers to keep the platform running. These include payment processors (such as FPX and e-wallet service providers), cloud computing providers, gaming software providers, and data analytics companies. All providers are bound by strict data protection agreements and are not permitted to use your data for any purpose other than delivering the requested services.

4.2 Legal Obligations

Petir126 may need to disclose your personal data to public authorities or law enforcement when required to do so by Malaysian law, court order, or direction from a competent authority. In such situations, we will comply with the applicable legal requirements.

4.3 Business Restructuring

In the event of a merger, acquisition, or business asset transfer, the personal data we hold may be transferred as part of that process. In such cases, you will be notified and your privacy will continue to be protected by the receiving entity.

5 Data Retention and Security Measures

Petir126 implements comprehensive technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction.

5.1 Technical Security

• Data encryption: All data transmitted between your device and our servers is protected by 256-bit SSL/TLS encryption — the same standard used by leading banking institutions.
• Database encryption: Sensitive data such as KYC information and financial details are stored in encrypted format within our databases.
• Access control: Access to personal data is restricted to staff with a legitimate need to access it, and all access is monitored and logged.
• Continuous monitoring: Our security monitoring system operates 24/7 to detect and respond to any cyber threats.
• Two-factor verification: All accounts are backed by two-factor authentication (2FA) for an added layer of protection.

5.2 Data Retention Period

Petir126 retains your personal data for as long as necessary to fulfil the original purpose of collection or in line with applicable legal obligations. Generally:

• Active account data is retained for the duration of the active account period and five years after account closure.
• Financial transaction records are retained for a minimum of seven years in accordance with Malaysia's accounting regulatory requirements.
• Technical log data is retained for a maximum of 90 days for security and troubleshooting purposes.
• KYC data is retained for the period stipulated by applicable anti-money laundering laws.

6 Cookies and Tracking Technologies

Petir126 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

• Essential cookies (required): Required for core platform functions such as login verification, session management, and security. These cookies cannot be disabled without affecting platform usability.
• Performance cookies: Collecting information on how you use the platform to help us identify issues and improve performance. All data is collected anonymously.
• Functional cookies: Remembering your preferences and settings (such as language and game preferences) to deliver a more personalized experience.
• Analytics cookies: Helping us understand aggregated usage patterns to make data-driven platform improvement decisions.

You can control and manage cookie settings through your web browser settings. However, disabling certain cookies may affect your ability to use some platform features.

7 Your Privacy Rights Under PDPA

As a petir126 platform user and data subject under Malaysia's PDPA, you have the following rights regarding your personal data. petir126 respects and will facilitate the exercise of these rights:

8 Cross-Border Data Transfers

In the course of operating the petir126 platform, some personal data may be transferred to or stored in countries outside Malaysia. This occurs primarily in the context of using cloud computing services and collaborating with international game software providers.

Petir126 ensures that any cross-border data transfers are carried out in accordance with Malaysia's PDPA requirements and that data recipients outside the country provide a level of protection equivalent to or higher than that required by Malaysian law.

The safeguards we apply to international data transfers include legally binding data processing agreements, rigorous security assessments of all international partners, and data encryption in transit.

9 Child Privacy

The petir126 platform is for users aged 18 years and above only. We do not knowingly collect or process personal data from individuals under the age of 18.

All account applicants are required to verify their age during registration, and further KYC verification is conducted to confirm age eligibility. Should we discover that data has been collected from a minor without our knowledge, we will take immediate action to delete that data and close the account in question.

10 Changes to This Privacy Policy

Petir126 reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our data practices, applicable legal requirements, or new features introduced to the platform.

Any significant changes will be communicated to you through:

• Email notification to your registered email address at least 14 days before the changes take effect.
• A prominent notice on the petir126 platform homepage for an appropriate period.
• In-account notification upon your next login.

The "Last Updated" date at the top of this document reflects the date the latest version of this Privacy Policy takes effect. Continued use of the platform after changes take effect constitutes your acceptance of the updated terms.

11 How to Contact Us About Privacy

We welcome any questions, feedback, or concerns regarding this Privacy Policy or how we handle your personal data. The petir126 customer support team is available to assist you 24 hours a day, 7 days a week.

There are several ways to reach us:

• Live Chat: The fastest way to get immediate help. Click the chat icon at the bottom right corner of the platform.
• Support Email: [email protected] – for enquiries requiring documentation or detailed information.
• FAQ Section: Visit page FAQ us for answers to frequently asked questions about privacy and data security.

When contacting us about privacy, please provide your full name, your petir126 account number (if applicable), and a clear description of your query or request. This will help us process your request more quickly and accurately.